Frequently asked questions

Parties reach a voluntary agreement. Once signed, that agreement can be given legal effect according to applicable law. The mediator does not impose an award.

Yes. Confidentiality is a core professional value. Limited exceptions may apply where the law requires disclosure, for example to prevent serious harm.

Admission follows the Institute’s regulations: an application file, review by the competent committee, and fulfilment of training and character requirements.

The relevant committee is responsible for continuous training and for promoting distance learning using technology.

Legal assistance activities are directed at vulnerable people. Eligibility is assessed case by case. Do not send sensitive documents by unsecured email if a secure channel is offered.

No. Disciplinary files are confidential. This website explains the procedure; it does not publish case lists.

Use the Mediators directory. Filter by location, specialisation, language and professional status, then open a profile or request mediation.